CHANGING LIVES AND TRANSFORMING LANDSCAPES
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FAQS
ABOUT WWH

What is WWH?

Worldwide Helpers is the only volunteer network currently in existence. We are a one stop shop providing every service a volunteer will need from the moment they decide to volunteer until they arrive at the project.

Why should I join WWH as opposed to another organisation?

The main reason for joining WWH is the fact that WWH provides information on ONLY low cost or no cost projects. There is a great cost benefit to you and any money you spend goes directly to the project on the ground.

WWH placements are all vetted on cost to ensure no organisation charges too much and we don’t take a penny.  We eliminate the middleman and put volunteers in direct contact with the organisations they will be working with.

What percentage of costs go to WWH?

Absolutely nothing! WWH charge neither the organisation posting the project, nor the volunteer looking for a worthwhile cause. We do however accept (and survive off) donations.

What sort people volunteer with WWH?

Anyone and everyone!! We accept anybody as a WWH volunteer regardless of age, ability, race or religion.

Can WWH arrange a placement for me?

Unfortunately not. With thousands of volunteers and organisations using our services it would be too costly and time consuming to arrange individual placements.  Besides which it goes against our ethos of putting the entire volunteering experience in your hands.

Does WWH pay for my flights?

No. All costs of transportation must be covered by the volunteer. If you can’t afford to travel overseas make sure you check out whether there are any projects near you.

Do you need to be a certain age to volunteer with WWH?

There is no minimum or maximum age to volunteer through us; however some projects may require you to be of a certain age to participate in their work. They will include this requirement in their project details if it is the case. We would advise that if you are below the age of 18, you volunteer with an older friend/guardian.
ABOUT THE PROJECTS

I’ve found a project I’m interested in, now what?

If you haven’t already, you will need to register as a WWH volunteer. This will give you the ability to contact and apply to projects.  It will also mean you can create your own profile, access the profiles or organisations and other volunteers, upload photos, blog, use forums, find volunteer buddies and have access to all the WWH services.

Do I need any language skills?

Any language requirements are specified on project profiles. In general English is required.

Can I volunteer with my family?

Absolutely! Many projects listed on our site allow families to volunteer with them. You simply need to contact the project you are interested in to see if they can accommodate you all.

Do I need any particular skills?

No, the fact that you want to help is enough for us. Some projects may require a specific qualification in line with their placement (e.g if they need a doctor, you will need to be a qualified doctor) but most just need more manpower. Skills required are also specified on the project profiles.

Why do some organisations charge while others don’t?

Many organisations can afford to feed and accommodate you without additional costs to them, others can’t. For many, volunteer placements provide a vital part of their income and help sustain the organisation while others simply need manpower. It is totally dependant on the organisation.

Do I get paid?

No, all placements are voluntary.

Can more than one person go on the same placement?

Yes, as long as there is space at the project. Just check with the volunteer coordinator for the placement you are interested in. In general, the more the merrier!

Do projects provide accommodation?

Most do, and if they don’t they will assist in finding you affordable accommodation near the project. Again all the details are available on the project’s  profile.

What if I can’t commit to a long term project?

Many projects will be willing to negotiate shorter stays if you discuss it with them.

Can I cut my placement short or extend it?

Of course. If at any stage you want to leave a project you just need to let the project coordinator know. Similarly if you wish to extend your stay most organisations will be happy for you to do so. Should the organisation have any accommodation costs etc, they may be willing to negotiate a lower price for an extended stay.

Can I talk to returned volunteers?

Yes. If you are concerned about a placement you can contact the organisation you are interested in and ask them for the contact details of previous volunteers. You can also see any volunteers on our site that have worked with a project before and connect to them.

How can I be sure that organisations are reputable?

There are thousands of projects uploaded to our site and unfortunately we can’t offer a guarantee for all of them. However, we would recommend that you do your due diligence. If the organisation has a website – check it out. We have created a rating system so volunteers can rate projects based on their experience and that rating and any comments are visible to all other volunteers. Any poor ratings are investigated by our team. Also, ask the organisation for details of previous volunteers and get in contact with them to learn from their experience and get any advice.

How far in advance do I need to apply?

As a rule, apply as early as possible, but most projects are ongoing. If projects have a specific start and end date they will specify so in the project details.
TRAVEL, MEDICAL AND INSURANCE

How do I get to my placement?

You will be responsible for the main proportion of your travel whether by air, rail or other means. The organisations will usually arrange transfers to and from the airport/nearest town to your accommodation and project, but make sure you double check before you go, you don’t want to end up stuck in the middle of nowhere.

Do I need insurance?

We would strongly advise on always getting insurance before you travel. WWH is not responsible for any damage, loss of belongings, health problems etc during your placement.

Do I need a visa?

It depends on the country, your nationality and how long you plan to be there. 
www.projectvisa.com  gives you a full list of embassies all over the world. It is important that you contact the relevant embassy for further information before you travel.

Do I need any immunisations or vaccines?

Many projects are in countries that will have some prominent diseases so it is important that you contact your doctor before you travel to ensure you have the relevant vaccines.
ORGANISATIONS

How do I register my organisation?

To register your project, simply click the ‘Register Here’ box, and click the green link on the top right that says 'Organisations Register'. You will need to fill in the form for your organisation and provide the details of the different projects you have. Once our team have reviewed and approved your organisation you will be informed and can then login and start using the site. (Make sure you check your spam/junk folder for comfirmation emails as they sometimes get misdirected.)

Do we have to pay to post our projects?

No, it is absolutely free.

Can we search for volunteers?

Not at this stage but in the near future you will be able to.
FORUM RULES

We have four rules, well actually we have many, but four basic rules to keep in mind when using the forums. Please remember that the forum was created with the intention of helping volunteers and non profits share knowledge. 

Rule 1 

No email or website addresses can be posted on the forum without the prior consent of WWH

Rule 2

Keep it clean.  Offensive language is unnecessary and makes our job harder.

Rule 3

No abuse of another forum user, that’s not what we’re about and it certainly shouldn’t be what you’re about. This is a community for people wanting to help others so please play nice.

Rule 4 

The forum is not the place to promote your projects. If you wish to upload projects you can do that via your profile page. 

Please Note:
Failure to abide by these simple rules will have consequences.There are ‘report abuse’ tabs all over the place, so if you see it, report it and our team will deal with it.


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